Case Study: Loyalty Management System

The Client

The customer is a Vietnamese merchants who is seeking for exploring their ecosystem in retails.

Business Needs

The scope for this project is to build a loyalty management system includes the following 3 user stories:

• On-boarding of new 3rd parties.

• Redemption from multiple 3rd party reward programs during client ticket booking process.

• Automatic redemption at time of sale at 3rd parties.

Solutions

Build web applications with responsive design for the client’s admin users and merchant users to transfer points to digital wallet and make redemption (buy a coffee from a connected merchant, buy flight tickets).

The Benefits

Fast delivery that give the client an insight view of the potential solution.