Robotic Process Automation (RPA) and The Best RPA Tools

Contrary to traditional IT solutions, robot process automation enables companies to automate processes a lot quicker and at a fraction of the cost that was previously necessary. 

RPA, as it’s commonly referred to, is non-intrusive in its nature and takes advantage of the existing infrastructure. It doesn’t underlie or disrupt systems that could be costly and even difficult to replace.

In short, some of the benefits of using RPA tools and robot process automation, in general, include:

  • Quick realization of benefits
  • Significantly reduced upfront investment
  • No disruption and upset of underlying systems
  • Highly scalable and very adaptable

With this out of the way, let’s have a look at how does robotic process automation work, as well as some of the best RPA tools on the market. 

What is Robotic Process Automation (RPA)?

Essentially, RPA is an application of technology that’s mainly governed by business logic and also structured inputs. It’s aimed at ultimately automate business processes. 

RPA robots are capable of mimicking many user actions that a human can do. They can log into different applications, sort files, and folders, copy and paste information, fill in separate forms, extract structured and also semi-structured information from various documents, scrape browsers, and so forth. 

Let’s have a look at a few concrete applications. The example is given by a company that used an HR service provider who managed to process 2,500 sick leave certificates throughout the course of a month and handle a rough average of four minutes per one item. 

After the company implemented RPA solutions, they achieved 90% process automation. The robot would extract the information from a transaction in ASAP, consequently insert the data into the customer’s system, and finally print it. The HR service provider was able to net an ROI within six months while the error rate was reduced to 0%, processing time by 80%, and the manual effort was reduced to 5%. 

RPA in Back Office Applications

Another example can be given for global retailers. Companies tend to use their store closing reports in order to validate the closing information for every single register across hundreds of different stores. 

Typically, store employees rely on a manual and sluggish process so that they can pull up the reports in question. 

Using robotic process automation, the store can easily free up its employees to handle more important things while the RPA robots move the closing reports on a single server, read, and consolidate the information necessary to compile the store’s closing reports. 

Additional benefits of using RPA tools include:

  • Improved accuracy
  • Improved compliance
  • Cost savings
  • Particularly scalable
  • Improved speed and productivity

Now, let’s have a look at some of the most popular RPA tools that companies tend to rely on. 

The Best RPA Tools to Consider 

  • Outsystems

When it comes to advanced capabilities suited for enterprise and web apps, this is one of the top choices. 

Right off the bat, it comes with full-stack visual development, meaning that users can take advantage of drag-and-drop UI, business process, data and logic models, and create cross-platform full-stack applications. There’s no lock-in and you can add your code whenever you need to. 

Going further, it allows developers to take advantage of the latest and most advanced technology sets including IoT, RPA, AI/ML, and so forth. 

  • HelpSystems

HelpSystems boasts a tool called Automate, which is a very comprehensive RPA platform intended to automate repetitive, as well as manual processes throughout your organization. 

It comes with more than 600 prebuilt automation building blocks, a graphical workflow design that is capable of bringing IT and business team in the same boat, as well as intelligent automation capabilities that drive advanced conditions and various trigger scenarios. 


Another robotic automation process tool is the AKABOT by FPT. It comes with a few different advantages and it provides various capabilities such as: 

  • End-to-end services, allowing a single vendor with 24/7 services. 
  • Mini Solutions that are tailored to the specific and particular requirements of companies throughout different industries
  • AI/OCR Ecosystem which allows quick and easy integration with OCR, Voice, and Chatbot whenever needed. 

Apart from that, FPT Software is a company that also provides various RPA implementation services including consultancy, installation, and optimization. 

These are aimed at providing strategies for automation, integration with existing systems, and effectiveness measurement and continuous improvements. 

  • Power Automate

This is another RPA tool that will help improve the overall productivity of the organization. It’s an application that will allow you to build a rather secure workflow without having to write code. 

Some of its features include the ability to increase accuracy and efficiency of the existing workforce and simplify the business process automation. 

It’s also protected by MS security technology and it provides AI models for object detection, text recognition, and form processing, among other things. 


Technology is advancing rapidly and it’s important for companies to stay on top of it. Failing to do so can oftentimes leave you behind and give the upper hand to your competition. 

Robotic process automation services are becoming somewhat of the next big thing in the field of automation. Leveraging well-developed and time-tested RPA tools can help you spearhead a digital transformation process that can take your company to the next level.