Dear Valued Customers, Partners and Friends,
With the Coronavirus (COVID-19) pandemic rapidly evolving, it is more critical than ever that we stand together. We recognize the hardship that this unprecedented event creates for everyone, and FPT is taking every measure possible to look after our communities while continuing to support your business.
Our principles include:
- The health of FPT’s employees, their families, clients, and partners is our primary concern. We place this principle ahead when we make any decision during this challenging time.
- To aim for the customer business continuity, FPT is stepping up to improve the company’s overall capabilities. As a global tech company, we expand access and capabilities in two high-priority categories of tech: digital workplace resources and digital technologies to ensure our people have the systems they need to stay productive
Using the power of technology, nothing is really impossible. To make sure our people could serve you best in time of crisis, FPT has upgraded our IT infrastructure as below:
- Increasing the number of licenses for online communication platforms such as WebEx (5 times more), Vidyo, Zoom, and Blue Jeans (2 times more);
- Doubling network capacity for global Internet bandwidth;
- Increasing VPN capacity by 10 times and triple VDI licenses;
- Preparing 03 back-up working sites;
- Providing information security training to all remote workers; and
- Taking extra actions to ensure security compliance.
We are proud that Vietnam has won praises from WHO and foreign Governments for its effective operating response system and ability to address urgent public health issues. As a responsible business, FPT is actively collaborating with local authorities in the fight against COVID-19. From helping Vietnam’s Ministry of Health to launch a 24/7 virtual chatbot providing information on COVID-19 to granting students free access to our AI-powered online learning platform VioEdu nationwide, we’re doing everything we can to help our people through the crisis.
This is a challenging time, but we are here for you. With all measures being taken, I assure you of our highest commitment to maintaining our operations and further growing our business with you. Please refer here the full statement of FPT Software, detailing our responses to the crisis. Should you have any questions or concerns, please reach out to our local team, and we will be more than happy to support you.
As always, thank you for the loyalty and trust you have placed in us.
Truong Gia Bình