IDC InfoBrief sponsored by FPT Software

Moving from Service Delivery to Experience Excellence

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89% of Asian organizations estimate they will have up to 1,000 applications in their portfolio in the next five years*. Increasing cost in maintaining growing application portfolios and complexity in integrating disparate applications with internal business systems will drive the demand for capable third-party application service providers.

This IDC InfoBrief takes a closer look at the demand for application management services and includes guidance on choosing the right provider for continued business success.

 The new service management metrics

 Success factors when choosing an application management service provider

 Checklist for application service capabilities

 

Source: IDC’s Q4 2020 Application Services Survey, APAC n=207
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