Case Study: TPBank Banked on RPA for Optimized Operations

Case Study Highlights

As one of the leading banks in digital transformation in Vietnam, TPBank faces the need to optimize operations to meet the requirements of the young customers who have high expectations of customer service speed and quality. With our automation solution – akaBot, the bank has achieved 24/7 continuous operation, reduced error rates by 98%, and have 30% of the current tasks automated. 

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